Orders and Returns

Orders

Please browse our website to find out more about our fantastic products. All products are available to purchase through the website, by ordering over the telephone on +44 (0)1451 821305 or you can also visit us in person at our shop. 

Orders can be placed through the website 7 days a week, however the orders will be processed during our Shop opening hours.

Shop Opening Hours

All the details about our Shop can be found here.

Cancelling an order

You have statutory rights regarding cancelling an order. If you would like to cancel an order call us on +44 (0)1451 821305 or e-mail [email protected] with your name, address and order number for information on what to do.

Please also read our full terms and conditions here.

Returns

We hope that you love our products as much as we do, but if for any reason you are unhappy with any item purchased through our website, then please call us on +44 (0)1451 821305 within 14 days of receiving your order and we will be happy to help assist you with specific details of how, when and where to make your return. 

Products purchased in store can be returned back to the store, with proof of purchase within 14 days for a repair, replacement or refund.

Please also read our full terms and conditions here.